Shipping Policy
Thank you for visiting and shopping at https://lefkarasilver.com and all its related domains. Following are the terms and conditions that constitute our Shipping Policy.
The official language of the entire Terms of Service, including the Shipping Policy, is English. Where the Company has provided a translation of the English version of any part of the of website or the Agreement, you agree that the translation is provided for your convenience only and that the English language version of the Terms of Service will govern your relationship with us and the services that we provide to you. If there is any contradiction between the English language version the Terms of Service and its translation, then the English language version will take precedence. It is your responsibility to find an accurate translation of the English version of the Terms of Service.
Shipment processing time
Orders are typically processed within 1-3 business days. Orders are not expected to be shipped or delivered on weekends or holidays.
If we are experiencing a high volume of orders or if there’s an issue with receiving your payment, shipments may be delayed by a few days. In the very unlikely case of a significant delay in processing your shipment of your order, we will contact you via email or telephone.
Shipping rates & delivery estimates
Shipping charges for your order will be calculated and displayed at checkout.
|
Destination |
Shipment method |
Tracking Code |
Estimated delivery time* |
Shipping Rates** |
|
International |
Standard Shipping |
Yes |
8-15 business days |
$10.00 |
|
International |
Express Shipping (EMS Datapost) |
Yes |
2-7 business days |
$25.00 |
|
National (Cyprus only) |
Free National Shipping |
Yes |
1-2 business days |
Free |
* The expected delivery time starts counting from the day that the goods are shipped by our company.
**Shipping rates are typically charged in USD ($) but may be subjected to currency exchange depending on the country of the customer. Therefore the shipping rates, as well as the total amount of the order changed, are close estimates to the displayed USD value, but not always 100% accurate.
Shipment confirmation & Order tracking
If your order is processed and approved, you will receive a Shipment Confirmation email once your order has shipped containing your tracking number(s). The tracking number will be active within 24 hours.
All available shipment options include a tracking code functionality. In case your tracking code is not working after 24 hours of receiving it, please email or call us to address the issue as soon as possible.
Customs, Duties and Taxes
Our service / company is not responsible for any customs and taxes applied to your order. All fees imposed during or after shipping are the responsibility of the customer (tariffs, taxes, etc.).
Damages
Our service / company is not liable for any products damaged or lost during shipping. If you received your order/package damaged, please contact the shipment carrier to file a claim.
Please save all packaging materials and damaged goods before filing a claim.
Delays
Delivery delays may rarely exceed our estimated delivery times. We advice you to contact us as soon as you notice that your shipment is delaying above our expected delivery times, so we can address the issue as soon as possible.
Contact
If you need to contact us please send us an email to [email protected] or call us at 00357 26941061